As I sat down to write this article, I couldn't help but feel frustrated and disappointed with my experience at Metal Casino. The website promised a lot, from great games to exciting promotions and jackpot prizes. But in reality, it was a different story.
The first issue I had was with the bonus they offered. They claimed it would give me 100% more free spins, but what I actually received was only 100% of my deposit amount. I tried playing out the free spins until they expired, but it was impossible to do so. This left me feeling cheated and frustrated.
But that wasn't the worst part. When I contacted support to complain about the issue, I was met with a robotic response that didn't seem to care about my problem at all. The emails I received were always the same generic message, offering no real solution or help. It was like they weren't even listening to me.
As a player, it's frustrating to feel like your concerns are being ignored and dismissed. And when you're trying to have fun and enjoy the games, it's even more disappointing. Metal Casino needs to take customer service seriously and make sure that players are treated fairly and with respect.
Security Rating: 7.9/10
According to our calculations, Metal Casino has a security rating of 7.9/10. This is based on factors such as the casino's reliability, fairness, and quality of games. While they may have some areas for improvement, Metal Casino appears to be a trustworthy online casino.
Safety Index: Neutral
Our safety index takes into account various factors that can affect the overall security of an online casino. In this case, we found that Metal Casino has a relatively low withdrawal pending bonus amount compared to other casinos in its category. This suggests that they may not have a strong focus on rewarding players with bonuses.
Player Complaints: 14
Unfortunately, many players have experienced unfair treatment at Metal Casino. Some have reported being treated unfairly by the casino's terms and conditions, while others have been denied their winnings or had their accounts closed without explanation.
What We Don't Like:
- Fake bonus promotions that don't deliver on what they promise
- Poor customer service that doesn't listen to player concerns
- Limited withdrawal options for certain currencies
What We Like:
- Great selection of games from top providers
- Exciting jackpot prizes and promotions
- Low deposit amount makes it accessible to new players
:
Metal Casino has some areas where they need to improve, particularly in terms of customer service and fair treatment of players. However, they also have some positive qualities that make them a decent option for online casino enthusiasts. If you're considering playing at Metal Casino, be aware of the potential issues mentioned above and take steps to protect your gaming experience.
Payment Methods:
Metal Casino accepts a variety of payment methods, including USD, EUR, AUD, BRL, CAD, CHF, DKK, GBP, NOK, RUB, SEK, and ZAR.