The Good and the Bad: My Experience with Bonanza
I recently had an issue with Bonanza's app for sellers before signing up. I sent them an email asking if they have a Bonanza app for sellers, but all I got was a response saying that my query has been closed without answering my question. This left me feeling frustrated and disappointed.
The New Shipping Policy: A Game-Changer
Bonanza used to be a great platform for both buyers and sellers. However, their newest shipping policy has changed the game completely. Now, sellers are required to buy shipping labels directly from Bonanza, which comes with an additional cost of $2 per label. This might not seem like a big deal, but it can quickly add up. On top of that, sellers are taxed on every label they purchase, creating a cycle of debt.
The Ethical Dilemma
As a seller, I am compelled to pass these extra fees and taxes onto the buyer to keep my business running. This means that buyers can expect to pay higher prices for products on Bonanza. It's disheartening to see a platform that was once known for its ethics become so profit-driven.
The Scammers: A Warning
As a buyer, I recently had an unpleasant experience with Bonanza. I ordered an item three weeks ago, but it has yet to arrive or even be confirmed by the seller. Despite sending multiple emails and contacting PayPal, I have received no response from either party. It's clear that I've been scammed, and this is a warning to others: beware of sellers who don't respond or confirm transactions.
The Dispute Process: A Solution
If you're experiencing similar issues with Bonanza, the next step would be to file a dispute via PayPal. This will place your payment on hold and require the seller to respond and resolve the issue. Don't hesitate to contact Bonanza's support team if you need help with this process.
Feedback and Suspect Motives: A Positive Experience
In my experience, Bonanza has been quick to address issues and provide helpful solutions. Recently, a buyer posted a 1-star feedback without contacting us about an issue. We were able to prove that the package was delivered using USPS tracking information, and the feedback was removed.
The Happy Ending: Cheers!
This positive experience is a testament to Bonanza's commitment to customer satisfaction. It's clear that they value their customers and are willing to go above and beyond to resolve issues.
The Not-So-Happy Experience
On the other hand, I've had my share of unpleasant experiences with Bonanza. One time, I ordered an item but it never arrived or was confirmed by the seller. Despite sending multiple emails and contacting PayPal, I received no response from either party. It's clear that I've been scammed.
The Verdict: A Mixed Bag
Overall, my experience with Bonanza has been a mixed bag. While they have provided helpful solutions to issues, their new shipping policy is a major drawback for sellers. Buyers should be aware of the potential higher prices and scams that can occur on the platform.
Date of Experience: February 09, 2024