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FAQs – Frequently Asked Questions about Loyal Casino

Are there fair games at Loyal Casino?

At Loyal Casino, we use the TRNG (Random Number Generator) machine to ensure that our online games are played fairly. This machine is strictly controlled and certified by the Lotteries and Gaming Authority of Malta, making manipulation impossible.

What payment methods does Loyal Casino accept?

We make it easy for our players: Trustly, Skrill, Neteller, PaySafeCard, Mastercard, or Visa are all accepted payment options. Internet banking is also possible.

Why do I need to enter my personal information?

Your personal information is necessary to link your account to your identity and ensure the safe execution of financial transactions. Your personal information is protected.

How can I request a withdrawal?

Just log in to your account, click on the user icon, select the payment method, enter the payment details, and click "withdraw".

What documents do I need to provide to verify my account?

When you are asked to verify your account, an email will be sent to your registered email address indicating which documents are required to complete the verification process.

Why does my account need to be verified?

Loyal Casino has a legal obligation to verify your identity. We must comply with strict legislation and regulations.

What happens if I don't verify my account?

If you do not verify your account, Loyal Casino will ensure that it is verified in accordance with the law, before allowing you to play for real money.

Are all online casino games also mobile available?

Loyal Casino does not offer all casino games on our mobile platform. However, you can play most slots and live casino games like live roulette and live blackjack on your mobile device.

What kinds of gambling limits are available?

We offer you the possibility to set your own gaming limits, budgets, and boundaries using the following tools:

• Reality Check
• Deposit Limit
• Time-out
• Self-Exclusion

If you have concerns about your gambling behavior, you can try our Self-Assessment Test or activate a time-out on your account.

Loyal Casino is based in Malta and was one of the first legal online casinos in Europe, licensed by the Maltese Gaming Authority. As we all know that this is a very reliable casino, we expect that a Dutch gaming license will not be long in coming.

At the moment, Loyal Casino can even call itself the most popular internet casino among Belgians. Why do we like this casino so much? They work with good causes, have a great website with great games, and we simply think they've been on the naughty list for too long!

Loyal Casino is eager to finally be allowed into the Dutch online gaming market. We expect it to happen by mid-2022, but we still don't have absolute certainty. We do know that as of March 1, 2022, four other casinos will be allowed in. Those are Flash Casino Online and Zeturf horse racing casino. KOP ON Loyal Casino, you'll get there soon!