Kong, this unique region combines a vibrant Portuguese heritage with colorful Chinese roots. Located in the center of the exciting Cotai Strip, Sheraton Grand Macao is just steps from premier shopping, dining, and entertainment.
Awards & Accolades
- 2020 Travelers' Choice – Tripadvisor
Discover Macau's Treasures
Sheraton Grand Macao offers a luxurious getaway amidst the rich cultural heritage of Macau. Our hotel features beautifully designed rooms, suites, and villas that blend modern comfort with traditional charm.
Property Details
- Check-in: 3:00 pm
- Check-out: 11:00 am
- Minimum Age to Check In: 18
- Pet Policy: Pets Not Allowed (The hotel does not allow pets at this time.)
- Parking: On-Site Parking – Hourly: P25.00; Daily: P300.00, Complimentary self-parking for in-house guest.
Services
- Concierge desk service
- Currency Exchange
- Property has elevators
- Vending Machine
- Languages spoken by staff: Chinese, English, Mandarin, Filipino
Accessible Hotel Features
- Accessible on-site parking
- Property has elevators
- Self Operating lift or a sloped entry in hotel swimming pools
- Service Animals are Welcome
Accessible Areas with Accessible Routes from Public Entrance
- Accessible Entrance to On-Site Pool
- Entrance to On-Site Business Center is Accessible
- Entrance to On-Site Fitness Center is Accessible
- Entrance to On-Site Spa is Accessible
- Main Entrance is Accessible
- Meeting Spaces are Accessible
- On-Site Restaurants are Accessible
- Room and Suites Access through the Interior Corridor
Guest Room Accessibility
- Accessible Vanities
- Adjustable Height Hand-Held Shower Wand
- Alarm Clock Telephone Ringers
- Bathtub Grab Rails
- Bathtub Seat
- Deadbolts on Guest Room and Suites Doors
- Electronic Room Key
- Flashing Door Knockers
- Guest Room and Suites Doors Self-Closing
- Lever Handles on Guest Room Doors
- Lowered Deadbolts on Guest Room Doors
- Lowered Electrical Outlets
- Lowered Night Guards on Guest Room Doors
- Lowered Viewports in Guest Room Doors
- Mobility accessible rooms
- Non-slip Grab Rails in the Bathroom
- Roll-in Shower
- Safety Chains and/or Latches on Guest Doors
- Toilet Seat at Wheelchair Height – Toilet for Disabled
- Transfer Showers in Guest Rooms
- Viewports in Guest Room and Suites Doors
Environmental Practices
- Carbon Footprint: 34.21 kg per room night
- Water Footprint: 1106.85 liters per room night
- Environmental practices include guest room recycling.
Frequently Asked Questions
- Check-in time at Sheraton Grand Macao is 3:00 pm and the check-out time is 11:00 am.
- The pet policy at Sheraton Grand Macao is Pets Not Allowed (The hotel does not allow pets at this time.)
- The parking options at Sheraton Grand Macao are on-site parking – hourly: P25.00; daily: P300.00, and complimentary self-parking for in-house guests.
Property Amenities
- Restaurant
- Fitness Center
- Spa
- Outdoor Pool
- Meeting Space
- Free Wifi
- Gift Shop
- Dry Cleaning Service
- Laundry
- Room Service
- 24 Hour Room Service
- Wake up Calls
- Daily Housekeeping
- Turndown Service
- Kitchenette
- Digital Check In
- Service Request
Free Wi-Fi
Yes, Sheraton Grand Macao has free Wi-Fi available to hotel guests.