When it comes to online casinos, fairness and honesty are crucial factors that players should consider. At Casino Guru, we take these aspects very seriously, which is why we conduct a thorough review of each casino's terms and conditions, player complaints, user feedback, licenses, payment options, customer support, and available language options.
Terms and Conditions: Mostly Fair
Our team has reviewed the Terms and Conditions (T&Cs) of YesPlay Casino and found them to be mostly fair. While we did discover some questionable rules and clauses, they do not raise any significant concerns. For more information on our findings, please visit our T&Cs analysis page.
Player Complaints: None Found
As part of our review process, we gather data on player complaints regarding the casino's treatment of customers. Thankfully, we found no relevant complaints about YesPlay Casino. This suggests that the casino is committed to providing a fair and honest experience for its players.
User Feedback and Reviews: Limited Data
Casino Guru provides a platform for users to rate online casinos and share their feedback and user experiences. Unfortunately, we have only collected one review from a player at this time, which means YesPlay Casino does not yet have an overall user satisfaction score. We do not include user reviews in our Safety Index calculation due to the potential for fake or biased reviews.
Licenses and Company Information
YesPlay Casino is owned by SA Sportsbook (pty) Ltd, a small to medium-sized online casino with estimated yearly revenues exceeding $1,000,000. The casino holds a license in South Africa, which provides an additional layer of security and assurance for players.
Payment Options, Withdrawal Limits, and Win Limits
YesPlay Casino offers 13 deposit methods, including Mastercard, Maestro, VISA Delta, Bank transfer, and several other options. The casino has set limits on withdrawals and wins, with daily limits of ZAR 100,000 and a total win limit of ZAR 10,000,000.
Available Language Options and Customer Support
The casino offers support in multiple languages, including English. Our team tested the customer support and found it to be average. We believe that this level of support is sufficient for most players, but we do encourage YesPlay Casino to improve its responsiveness and helpfulness.
Casino Games and Slots Available
YesPlay Casino offers a wide range of casino games, including slots, roulette, blackjack, betting, video poker, baccarat, live games, craps, and dice. The games are supplied by 7 game providers, including NetEnt, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Ezugi, Habanero, and Betgames.
Bonuses and Codes
YesPlay Casino offers various bonuses and codes to incentivize both new and current players. We have found one bonus offer from the casino, which is available on our dedicated bonuses page., YesPlay Casino has demonstrated a commitment to fairness and honesty in its treatment of customers. While there are some areas for improvement, such as customer support and user feedback, we believe that the casino provides a solid foundation for players looking for a trustworthy online gaming experience.