Domino's Customer Care: Your One-Stop Solution for All Queries

Domino’s Customer Care: Your One-Stop Solution for All Queries

In today's fast-paced world, it's essential to have a reliable customer care system in place. Domino's Pizza India understands the importance of providing excellent customer service and has implemented various channels for customers to reach out to them. In this article, we'll explore the different ways you can get in touch with Domino's customer care team.

Call Center

The first way to contact Domino's customer care is through their call center. You can dial the toll-free number 1800 208 1234 to speak with a representative. The call center is operational from Monday to Saturday, 9:00 AM to 6:00 PM (IST).

Email

If you prefer to communicate via email, you can send your queries or feedback to [email protected]. For complaints or queries related to franchisees, you can contact dominos@[email protected].

SMS Service

Domino's also offers an SMS service for customers who prefer a more convenient way of reaching out. You can send your feedback or queries to 56767 using the following keywords:

  • Feedback or Queries: SMS DOM BAL [10-digit card number]
  • Complaints/Queries: SMS G-Dominos_GV [at] jublfood [dot] com
  • Franchise: SMS dominos [dot] franchise [at] jublfood [dot] com

Regional Offices

In addition to the call center, Domino's has established regional offices across the country. These offices handle queries and complaints related to specific regions. The addresses and contact numbers of the regional offices are as follows:

  1. Ghaziabad: AF 1-3, AF 46, 47, Aditya City Center Mall, Plot No. C/GH – 3, Vaibhav Khand, Indirapuram, Ghaziabad – 201014 (Uttar Pradesh). Phone/Fax No.: 0120-4396900/ Fax: 0120-4396946
  2. Kolkata: P 10 A, 114B, Prince Anwar Shah Road, Beside South City Mall, Kolkata 700068. Phone/Fax No.: 033-40690126/ Fax: 033-25775939
  3. Mumbai: Office No. 101 & 102, Ground Floor., Timmy Arcade, Makwana Road, Marol Naka, Andheri (E), Mumbai – 400059. Phone No.: 022-42611510, 022-42611511, 022-42611512
  4. Bangalore: #1573,1st Floor, Sector 1 (AGARA), HSR Layout, Bangalore, Karnataka – 560102. Phone/Fax No.: 080-25720347/ Fax: 080-25720348

Refund Policy

In the event of a refund, Domino's ensures that you receive your money back within 7-10 working days.

Registered & Corporate Office

The registered and corporate office of Jubilant Foodworks Limited, the parent company of Domino's Pizza India, is located at B 214, Phase II, Noida – 201 305. Phone No.: 0120-4090500 / Fax: 0120-4090599.

Social Media

To stay connected with Domino's on social media, you can follow them on Facebook, Instagram, Twitter, or YouTube., Domino's has put in place a comprehensive customer care system to cater to the diverse needs of its customers. Whether you prefer calling, emailing, or using their SMS service, you'll find it easy to get in touch with their team and receive assistance for any queries or concerns.

Leave a comment